You’ve used this service before and are ready to go
If you’re ready to get started, send us an email with the following information.
Initial contact checklist
- The name of the person you are looking for (debtor, witness, defendant, ex-spouse/ex-business partner)
- Why do you need to find them (serve legal documents, beneficiary)
- Last known address and contact details
- Time considerations (is there a court date?)
First time using a skip tracing service and a bit uncertain?
Are you looking for someone who owes you money, might be a witness to an incident, or someone to whom you need to deliver legal documents?
Are you feeling overwhelmed? We’re here to help you; solving problems is what we do.
Please review the following information and contact us to assist you with your search.
How much does skip tracing cost?
Every case is unique. A standard service may meet your needs, or an advanced skip trace may be required for complex cases. An initial conversation will help us recommend the product best suited to your situation and provide you a quote.
Initial contact checklist
- The name of the person you are looking for (debtor, witness, defendant, ex-spouse/ex-business partner)
- Why do you need to find them (serve legal documents, beneficiary)
- Last known address and contact details
- Time considerations (is there a court date?)
What if my person is located interstate or overseas?
We can help you with national and global searches and can provide a quote for the appropriate level of inquiry.
Do you always find the person?
No. Some people are intentionally evasive or transient without a fixed address.
Do I still have to pay if you can’t find my person?
Yes, the fee applies to the time, expertise and resources that go into your search. You will receive a report detailing our efforts and findings.
Are you qualified?
The team at Derwent Mercantile are trained to the highest national standard. We are members of the Institute of Mercantile Agents (IMA), licensed Inquiry Agents, and utilise specialised industry tools and techniques to locate individuals.
I have the quote and I’m ready to book the service, what happens next?
We require pre-payment for our skip tracing services and will send an invoice with bank details for payment.
At this point, we ask you to email all the information you have on your subject.
- All phone numbers
- All addresses
- Family members
- Workplaces
- Clubs/community groups
- All email addresses
- All social networking profiles
Once payment has been received, your case begins.
