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Field Calls

Our professional team of agents are qualified to handle all types of field calls on your behalf.

These include:



Face-to-face interviews with your customers/debtors: to confirm personal information such as address, telephone numbers, email address, employment information, assess current financial situation and ability to pay, educate the importance of addressing the issue.

Pre-purchase inspections to ensure that an asset that is be purchased/used as security is legitimate and that all identifiers are correct


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Intelligence gathering: such as obtaining information for insurance claims or to assist with enforcement of a judgment

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Occupancy checks: to establish if a person is still residing at an address

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Completion of forms: such as direct debit, hardship.

Call us today, obligation free
(03) 6231 3191

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